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MOUNTAINEER HUB

Your connection to Student Accounts, Financial Aid, Scholarships, Academic Information, and Student Employment.

Announcements

Late Fees Waived for eBills Due April 1

In light of recent events, West Virginia University is waiving the 2.25% late payment fee for March eBills due April 1. Any April CASHNet payment plan late fees are also waived. We hope that this gesture can alleviate some students and families’ concerns as we navigate these uncertain times together. Student Financial Services will continue to update you with future changes to the billing process.

Lobby Closed to Walk-In Traffic

Beginning Tuesday, March 17, the Mountaineer Hub lobby will be closed to walk-in traffic, but we are still able to assist you. The preferred method is to submit an online request for topics related to financial aid, student accounts, and work-study or email for topics related to the University Registrar.

During this time, our staff is limited and phone wait times may vary. These adjustments come as we continue to take advice from public health experts, and our highest priority is safeguarding the health, well-being, and academic success of all faculty, staff, students, and our communities. We will keep you updated on future changes.

Online Request for Financial Aid, Student Accounts, or Work-Study

Email the University Registrar

Check, Money Order, and Credit or Debit Card Payments Accepted

Students making payment in person can use checks (personal or cashier's), money orders, or credit or debit cards. Effective May 1, 2018, the Mountaineer Hub is no longer able to accept cash payments.

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GETTING TO THE HUB

The Mountaineer Hub is located on the 2nd floor of Evansdale Crossing, next to the Student Recreation Center on the Evansdale Campus.

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Parking Info | Tips for When You Arrive

Contact Us!

In-Person

Beginning Tuesday, March 17, the Mountaineer Hub lobby will be closed to walk-in traffic. We are still available to assist you. The preferred method to reach us is via the online methods above.

Phone

Please note that during this time we have limited staff, so phone wait times will vary. Please consider using the online methods above.


304-293-1988 (1WVU)
Monday - Friday
8:15 a.m. - 4:45 p.m.

Fax

(304) 293-4890

Mail

Mountaineer Hub
PO Box 6004
Morgantown, WV 26506

Checks should be made payable to West Virginia University.

Overnight, Expedited, Priority, or Any Parcel Shipment Requiring a Signature

Mountaineer Hub
Evansdale Crossing
62 Morrill Way - Suite 200
Morgantown, WV 26506

Online Assistance Request

Use the "Online Request" button below to submit an online request for topics related to financial aid, student accounts, or work-study.


Online Request



For topics related to the Office of the University Registrar, use the email option below.


Email University Registrar



File a University Complaint